These Terms & Conditions govern your access to and use of the starph.com platform. Please read them carefully before registering or placing any wagers. By using starph.com, you agree to be bound by these terms in full.
You must be at least 21 years old and a resident of a jurisdiction where online gaming is permitted to use starph.com.
One account per person. All PHP wallet balances are subject to verification before withdrawal. Fraudulent activity results in immediate suspension.
All bonuses are subject to wagering requirements. starph.com reserves the right to modify or withdraw promotional offers at any time with reasonable notice.
All games on starph.com use certified RNG technology. Any attempt to exploit software bugs or use prohibited tools will result in account termination.
These Terms apply to all users of the starph.com platform, including visitors, registered players, and any person who accesses any content, feature, or service made available through starph.com. Your continued use of the platform following any update to these Terms constitutes your acceptance of the revised Terms.
starph.com reserves the right to amend these Terms at any time. Where changes are material, we will provide reasonable notice via the platform or by email to your registered address. It is your responsibility to review these Terms periodically. The most current version of these Terms will always be available on this page.
These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.
You must be at least 21 years of age to register and use starph.com, in accordance with Philippine gaming regulations as administered by the Philippine Amusement and Gaming Corporation (PAGCOR). By registering, you represent and warrant that you meet this age requirement. starph.com takes underage gambling prevention seriously and will suspend any account found to belong to a player under 21, with any funds held subject to verification and applicable law.
starph.com is intended for use by players located in jurisdictions where online gaming is lawful. It is your sole responsibility to ensure that accessing and using starph.com is legal in your jurisdiction. starph.com makes no representation that the platform is appropriate or available for use in all locations.
When registering for a starph.com account, you agree to:
starph.com may require you to complete identity verification ("Know Your Customer" or KYC) procedures at any time, including at registration, before processing a withdrawal, or when required by applicable law or regulation. You agree to provide any documentation requested, including but not limited to a government-issued ID, proof of address, and proof of payment method ownership. Failure to complete KYC verification may result in suspension of your account and withholding of withdrawals pending verification.
You are solely responsible for maintaining the confidentiality of your starph.com login credentials, including your username and password. You must not share your credentials with any third party. starph.com will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
If you suspect that your account has been accessed without your authorization, you must notify starph.com immediately via our support channels. We recommend enabling two-factor authentication (2FA) on your account for additional security.
You are responsible for ensuring that all information associated with your starph.com account is accurate and up to date. Providing false or misleading information is a breach of these Terms and may result in immediate account suspension and forfeiture of funds.
All starph.com accounts are denominated in Philippine Peso (PHP / ₱). All deposits, wagers, winnings, bonuses, and withdrawals are processed in PHP. starph.com does not accept or process transactions in cryptocurrency of any kind.
starph.com accepts deposits and processes withdrawals via the following methods:
Credit card deposits for gambling purposes are not accepted, in compliance with applicable Philippine regulations. Cryptocurrency transactions of any kind are strictly prohibited on the starph.com platform.
Deposits are generally credited to your starph.com account immediately upon confirmation from the payment provider. starph.com is not responsible for delays caused by third-party payment processors, banks, or network issues. Minimum and maximum deposit amounts may apply and are displayed at the time of transaction.
Withdrawal requests are subject to identity verification and compliance review. starph.com reserves the right to request supporting documentation before processing any withdrawal. Processing times vary by payment method and are subject to the operating hours of the relevant financial institution. Withdrawals will only be processed to a payment method registered in your name.
An account that has had no login activity for a period of twelve (12) consecutive months may be classified as inactive. starph.com reserves the right to apply an inactivity fee to dormant accounts in accordance with its then-current fee schedule, which will be communicated to you in advance. Any remaining balance after applicable fees will remain available for withdrawal upon reactivation and successful KYC verification.
All bonuses, free spins, cashback offers, and promotional credits offered by starph.com are subject to specific terms and conditions, including wagering requirements, minimum odds, game restrictions, and expiry periods. These specific terms are communicated at the time the offer is made and form part of these Terms.
Bonus funds must be wagered a specified number of times before they — or any winnings derived from them — can be withdrawn. The applicable wagering requirement will be stated clearly in the promotion details. starph.com reserves the right to void bonus winnings where wagering requirements have not been met.
starph.com reserves the right to withhold, cancel, or reclaim any bonus or promotional credit if it determines, in its sole discretion, that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same offer, using prohibited betting patterns to meet wagering requirements with minimal risk, or providing false information to qualify for a promotion.
starph.com reserves the right to modify, suspend, or withdraw any promotional offer at any time. Where an offer is withdrawn after a player has already opted in , the player's existing bonus balance and associated wagering requirements will remain in effect until the offer's original expiry date, unless otherwise stated.
All games available on starph.com — including Slots, Bingo, Hi-Lo, Super Keno, live dealer tables, and any other titles — operate using certified Random Number Generator (RNG) technology or live dealer systems that are independently audited for fairness. The outcome of each game round is determined solely by the certified RNG or live dealing process, and starph.com does not manipulate results in any way.
Each game on starph.com has its own minimum and maximum wager limits, which are displayed within the game interface. Players are responsible for reviewing applicable limits before placing wagers. starph.com reserves the right to adjust wager limits at any time.
In the event of a technical malfunction, game error, or system failure that affects the outcome of a game round, starph.com reserves the right to void the affected round and refund the wager to the player's account. Malfunction voids all pays and plays. starph.com will not be liable for any losses arising from technical malfunctions beyond the refund of the affected wager.
If you are disconnected from the platform during an active game round, the round will be completed according to the game's rules and the result recorded by our servers will be final. starph.com is not responsible for disconnections caused by your internet service provider, device, or local network conditions.
The following conduct is strictly prohibited on the starph.com platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
All content on the starph.com platform — including but not limited to logos, trademarks, graphics, game assets, software, text, and design elements — is the exclusive property of starph.com or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the starph.com platform without our prior written consent. Any unauthorised use of starph.com intellectual property may result in legal action.
starph.com collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
starph.com implements industry-standard security measures, including SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and starph.com cannot guarantee absolute security of your data.
starph.com will not sell your personal data to third parties. We may share data with trusted service providers who assist in operating the platform, subject to strict confidentiality obligations, and with regulatory authorities where required by law.
starph.com is committed to promoting responsible gaming. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible directly from your account settings.
Gambling is addictive. Know when to stop. If you feel that your gambling is becoming a problem, we strongly encourage you to make use of our responsible gaming tools or to seek assistance from a qualified support organisation. You may also request a permanent self-exclusion from starph.com at any time by contacting our support team.
starph.com complies with PAGCOR guidelines on responsible gaming and supports the protection of vulnerable players. For more information, please visit our Responsible Gaming page.
starph.com does not warrant that the platform will be available at all times, uninterrupted, or free from errors. We reserve the right to suspend, modify, or discontinue any part of the platform at any time without prior notice, and we will not be liable for any resulting loss or inconvenience.
To the fullest extent permitted by applicable law, starph.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of goodwill, even if starph.com has been advised of the possibility of such damages.
In any event, starph.com's total aggregate liability to you in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your starph.com account in the thirty (30) days immediately preceding the event giving rise to the claim.
starph.com is not responsible for the acts, omissions, or failures of any third-party payment provider, game supplier, or other service provider whose services are integrated into the platform. Any disputes with third-party providers must be resolved directly with those providers.
starph.com reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, if we determine that you have breached these Terms, engaged in fraudulent or illegal activity, or if required to do so by a regulatory authority or court order.
Upon termination of your account for breach of these Terms, any balance remaining in your account may be forfeited, subject to applicable law and regulatory requirements. Where an account is closed for reasons other than breach — such as at your own request — any verified balance will be returned to you via your registered payment method after applicable checks are completed.
You may close your starph.com account at any time by contacting our support team. Closure requests are subject to completion of any pending transactions and outstanding wagering requirements on active bonuses.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. You agree to submit to the exclusive jurisdiction of the courts of the Philippines for the resolution of any dispute arising under or in connection with these Terms.
starph.com operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Nothing in these Terms limits any rights you may have under applicable Philippine consumer protection or gaming legislation.
starph.com reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will provide at least fourteen (14) days' notice before the revised Terms take effect, either by posting a notice on the platform or by sending an email to your registered address. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree to any amended Terms, you must stop using the platform and may request account closure in accordance with Section 12 above. The date at the top of this page reflects when these Terms were last updated.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the starph.com support team. Our team is available 24/7 and will respond to all enquiries in a timely manner.
Now that you know the rules, jump into the action. Slots, live tables, Bingo, Hi-Lo, Super Keno — all in Philippine Peso, all on your phone.
21+ Gambling is addictive. Know when to stop.